Skloot

Terms of Service

Effective date: July 11, 2026Last updated: August 16, 2026

These Terms of Service ("Terms") are a binding agreement between you and Skloot, LLC ("Skloot," "we," "us," or "our") governing your use of the Skloot mobile application and related services (the "App"). By downloading, accessing, or using the App, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App.

1. What Skloot is

Skloot reads the ingredient information on a skincare product you photograph and gives you a plain-language assessment of how well it suits the skin profile you provide. The App is an informational tool to help you make your own decisions about beauty products.

Skloot does not provide medical advice. Its assessments are informational only and are not a substitute for professional advice. See Section 3.

2. Eligibility

You must be at least 18 years old to use the App, and you must have the legal capacity to enter into these Terms. By using the App you represent that you meet these requirements.

3. Not medical advice

Skloot is not a medical device and does not diagnose, treat, cure, or prevent any condition. Ingredient assessments are general information and may be incomplete or inaccurate, including because text could not be fully read from a label or because a product's formulation has changed. Do not rely on the App as your sole source of information about a product's suitability or safety.

Always read the product's own labeling, perform a patch test where appropriate, and consult a qualified healthcare professional — including a physician — about your skin and about product use during pregnancy or breastfeeding. If you have a known allergy or medical condition, rely on your healthcare provider, not the App.

4. Accounts

You can use the free version of the App without an account. If you subscribe, you create an account so your information can sync across your devices. You are responsible for keeping your sign-in credentials secure and for activity that occurs under your account. Tell us promptly at [email protected] if you believe your account has been compromised.

5. Subscriptions, billing, and cancellation

5.1 Free and paid access

The App offers a free tier that includes a limited number of successful scans (5 lifetime successful scans) and a paid subscription that removes that limit. Reasonable usage limits may apply to protect the service from abuse.

There is no free trial. A paid subscription begins, and billing starts, when you purchase it.

5.2 Auto-renewing subscriptions

Skloot subscriptions are offered on a monthly and an annual basis and are auto-renewing. Payment is charged to your Apple ID or Google account at confirmation of purchase. Unless you cancel, your subscription automatically renews at the end of each period and your account is charged the then-current price for the next period. Apple and Google typically charge within 24 hours before the current period ends.

The price and billing period are shown on the subscription screen and at the point of purchase.

5.3 Managing and cancelling

You can manage or cancel your subscription at any time through your device's subscription settings (App Store on iOS, or Google Play on Android). Cancellation takes effect at the end of the current billing period; you keep paid access until then. Deleting the App does not cancel your subscription.

5.4 Refunds

Purchases are processed by Apple or Google, and refunds are handled according to their respective policies. We do not separately process payments and generally cannot issue refunds directly; please use the App Store or Google Play refund process. Except where required by law, payments are non-refundable.

5.5 Price changes

We may change subscription prices. If a change affects your renewal, we will give notice as required by the applicable app store and by law, and where required your continued subscription after the change takes effect will constitute acceptance of the new price.

6. License to use the App

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use one copy of the App on devices you own or control, for your own non-commercial use. We reserve all rights not expressly granted.

7. Acceptable use

You agree not to:

8. Your content

The App lets you create and store information such as your skin profile, routine, saved items, and scan history ("Your Content"). You retain your rights in Your Content. You grant us a limited license to host, process, and display Your Content solely to operate the App and provide its features to you. You are responsible for the accuracy of the information you provide; assessments depend on it.

9. Intellectual property

The App and its content, design, text, graphics, logos, and the "Skloot" name and marks are owned by Skloot, LLC or its licensors and are protected by intellectual-property laws. Nothing in these Terms transfers any ownership to you.

10. Third-party services

The App relies on third-party services (including Apple, Google, and the providers described in our Privacy Policy) and may link to or depend on services we do not control. Your use of those services may be governed by their own terms, and we are not responsible for them. We are not responsible for products you choose to buy or use based on the App's assessments.

11. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or that its assessments are accurate, complete, or reliable. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKLOOT, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR USD $50.

Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Apple App Store — additional terms

These terms apply when you obtain the App through Apple's App Store and supplement the rest of these Terms:

14. Termination

You may stop using the App at any time. We may suspend or terminate your access if you violate these Terms or to protect the App or other users. On termination, your license ends; the sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will continue to apply. Subscription cancellation is handled as described in Section 5.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, for material changes, provide more prominent notice in the App. Your continued use of the App after changes take effect means you accept the revised Terms.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Georgia will have exclusive jurisdiction over any dispute arising from these Terms or the App.

17. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms? Email [email protected].

Skloot, LLC — Atlanta, Georgia